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Privacy Policy

Last updated: 2026-05-29

Appalachian Integrations ("Appalachian," "we," "us") is Appalachian Integrations LLC, a Virginia limited liability company. This Privacy Policy explains what information we collect, how we use it, and what your rights are. We try to collect as little as possible.

What we collect from you

Information you give us through the contact form or by email:

  • Name, email, phone
  • Business name and property address
  • Whatever details you include in your message

Information collected automatically on this website:

  • IP address and approximate location (standard hosting logs)
  • Browser type, device type, pages visited

This site uses no marketing cookies, no advertising trackers, no social media pixels.

If you become a customer, we may also collect billing address and payment method (stored by Stripe — we never store credit card numbers ourselves), site access and network information needed to perform the work (codes, keys, credentials, network details), and project records and as-built documentation.

How we use it

  • To respond to inquiries and prepare quotes
  • To schedule and perform contracted work
  • To invoice and collect payment
  • To provide remote and on-site support
  • To comply with tax, legal, and recordkeeping obligations

We do not sell or rent your information. We do not share it with marketing partners.

Who we share it with

  • Stripe — payment processing. stripe.com/privacy
  • Our hosting and email providers — to operate this site and deliver email
  • Our accountant — for tax purposes only

How long we keep it

Quote requests that do not become engagements: up to 24 months. Engagement records (contracts, invoices, project and as-built documentation): 7 years for tax and legal recordkeeping. Server logs: typically 30–90 days.

Site access and network credentials

If you give us access codes, keys, or network/system credentials, we treat them as confidential and do not share them outside our crew. After a project or support relationship ends, we recommend you rotate those credentials within 30 days.

Your rights

You can ask for a copy of the information we hold about you, ask us to correct inaccuracies, or ask us to delete it. Some records (invoices, contracts) we are legally required to keep — we'll explain if a request runs into that. Email [email protected].

Security

We use commercially reasonable measures including HTTPS in transit and access controls. No internet service is perfectly secure; we cannot guarantee absolute security.

Children

This is a business and property service. We do not knowingly collect information from anyone under 18.

Changes

Material changes will be communicated by email to active customers. The "Last updated" date will reflect the most recent change.

Contact

Privacy questions: [email protected]

Appalachian Integrations

Appalachian Integrations LLC · A Virginia limited liability company.

Serving Central Virginia

Contact

[email protected]

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© 2026 Appalachian Integrations LLC. Virginia SCC Entity ID 12023043. All rights reserved.